{"id":19771,"date":"2025-12-15T20:44:21","date_gmt":"2025-12-15T19:44:21","guid":{"rendered":"https:\/\/vanitasespai.es\/politica-de-privacidad\/"},"modified":"2025-12-16T20:58:24","modified_gmt":"2025-12-16T19:58:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/vanitasespai.es\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

Updated: October 30, 2025<\/b>
\n<\/span>Scope:<\/b>This Policy applies to<\/span>https:\/\/vanitasespai.es\/<\/b><\/a>and<\/span>https:\/\/shop.vanitasespai.es\/<\/b>(online store).<\/span><\/p>\n

1) Data Controller<\/span><\/h2>\n
    \n
  • Responsible:<\/b> VANITAS ESPAI, S.L. (CIF B66851791)<\/span><\/li>\n
  • Address:<\/b> C\/ Par\u00eds, 204 \u2013 08008 Barcelona (Spain)<\/span><\/li>\n
  • Contact email (privacy):<\/b> info@vanitasespai.com<\/span><\/li>\n
  • Telephone:<\/b> +34 933 682 555<\/span><\/li>\n<\/ul>\n

    2) Treatments<\/span><\/h2>\n

    2.1.<\/span>Appointment and Booking Request Management<\/b>(“Booking” form at vanitasespai.es)<\/span><\/h4>\n
      \n
    • Data:<\/b> Name and surname, telephone number, email address, date\/time preferences, desired service, first visit, how you heard about us, professional preferences, and comments.<\/span><\/li>\n
    • Purpose:<\/b> To manage your appointment request and respond to your request; coordinate and confirm availability; manage changes\/cancellations and provide related support.<\/span><\/li>\n
    • Legal basis:<\/b> execution of pre-contractual measures<\/b> and\/or <\/span>contract<\/b> (Art. 6.1.b GDPR).<\/span><\/li>\n
    • Retention:<\/b> for the duration of the appointment management and, where applicable, incorporated into the customer record<\/span>up to 6 years<\/b> (commercial obligations) and <\/span>4 years<\/b> (tax obligations) if it results in a purchase\/service; Otherwise, up to 12 months for communication traceability and duplication prevention.\n

      Recipients: Hosting tools, email, form provider, and messaging\/WhatsApp when the user chooses this channel; <\/span>No<\/b>data is not transferred to third parties except where legally required\/with consent.<\/span><\/li>\n<\/ul>\n

      <\/h3>\n

      2.2.<\/span>Customer Service and Communications<\/b>(email, phone, and WhatsApp)<\/span><\/h4>\n
        \n
      • Data:<\/b>identifying and contact information, content of inquiries, communication metadata.<\/span><\/li>\n
      • Purpose:<\/b> to handle inquiries, incidents, complaints, and after-sales service; traceability of communications.<\/span><\/li>\n
      • Legal basis:<\/b> legitimate interest<\/b> in serving you and managing the relationship (Art. 6.1.f GDPR) and\/or <\/span>contract<\/b> if it is linked to an order\/appointment (Art. 6.1.b GDPR).<\/span><\/li>\n
      • Retention:<\/b>during the relationship and<\/span>up to 3 years<\/span>for potential liabilities; legal claims according to applicable time limits.<\/span><\/li>\n
      • Recipients:<\/b>mail\/telephone provider and<\/span>WhatsApp<\/span>(when used).<\/span><\/li>\n
      • Recipients:<\/span> Notes about WhatsApp:<\/b>By contacting us via WhatsApp, you agree to the terms and conditions of this service<\/span>; we recommend that you do not share sensitive information through this channel.<\/span><\/li>\n<\/ul>\n

        <\/h3>\n

        2.3.<\/span>Online Sales and Logistics<\/b>(shop.vanitasespai.es \u2013 WooCommerce)<\/span><\/h4>\n
          \n
        • Data:<\/b>identification and contact information, shipping\/billing address, tax ID\/national ID (if invoicing), purchased products, payment methods (token\/transaction ID, <\/span>without full card details<\/b>), order status, returns, and warranties.<\/span><\/li>\n
        • Purpose:<\/b> to process orders, collections, invoicing, delivery, returns\/warranties, and after-sales service.<\/span><\/li>\n
        • Legal basis:<\/b> contract<\/b> (Art. 6.1.b GDPR) and <\/span>legal obligation<\/b> in invoicing\/tax matters (Art. 6.1.c).<\/span><\/li>\n
        • style=”font-weight: 400;”>\n
        • Retention:<\/b> Commercial\/tax documentation<\/span>6 years<\/b> (Commercial Code) and<\/span>4 years<\/b> (Tax regulations); purchase history while you are an active customer and, thereafter, blocked by statute of limitations.<\/span><\/li>\n
        • Recipients:<\/b> Payment gateways<\/b> (Bank POS and PayPal),<\/span>Logistics operators<\/b>\/courier services,<\/span>Hosting\/platform provider<\/b> (WordPress\/WooCommerce), technical support, and tax authorities where applicable.<\/span><\/li>\n<\/ul>\n

          <\/h3>\n

          2.4.<\/span>Gift cards and redemption<\/b><\/h4>\n
            \n
          • Data:<\/b> Buyer (identification\/contact), card amount\/code, purchase date, <\/span>recipient<\/b> when indicated, redemptions made.<\/span><\/li>\n
          • Purpose:<\/b> Sale, issuance, activation and control of <\/span>gift cards<\/b>; redemption management and associated customer service.<\/span><\/li>\n
          • Legal basis:<\/b> contract<\/b>(art. 6.1.b GDPR).<\/span><\/li>\n
          • Retention:<\/b>during the <\/span>validity<\/b>of the card and, after its expiration\/exchange, for the commercial\/tax periods indicated.<\/span><\/li>\n
          • Recipients:<\/b> Payment gateways, e-commerce provider, and, where applicable, internal redemption systems in the salon.<\/span><\/li>\n<\/ul>\n

            <\/h3>\n

            2.5.<\/span>Staff Selection<\/b>(“Work with us” form at vanitasespai.es)<\/span><\/h4>\n
              \n
            • Data:<\/b> Identification and contact information, <\/span>CV<\/span> (experience, education, references), availability\/start date, language skills, and questionnaire responses.<\/span><\/li>\n
            • Purpose:<\/b> Management of <\/span>selection processes<\/b>, evaluation of current and future applications.<\/span><\/li>\n
            • Legal basis:<\/b>Adoption of<\/span>Pre-contractual measures<\/b>(Art. 6.1.b GDPR)<\/span><\/li>\n
            • Retention:<\/b> 12 months<\/b>from the last update or until you withdraw your consent.<\/span><\/li>\n
            • Notes:<\/span>do not request specially protected data; If included, they will be considered <\/span>not required<\/b> and may be removed.<\/span><\/li>\n<\/ul>\n

              <\/h3>\n

              2.6.<\/span>Commercial Communications<\/b><\/h4>\n
                \n
              • Data:<\/b> email and, where applicable, name; history of mailings\/opens if a mailing tool is used.<\/span><\/li>\n
              • Purpose:<\/b> sending<\/span>promotions, news<\/b> and recommendations related to Vanitas Espai products or services.<\/span><\/li>\n
              • Legal basis:<\/b> Consent<\/b> (Art. 6.1.a). For clients, we may send communications about <\/span>similar products\/services<\/b> in accordance with <\/span>Art. 21.2 LSSI<\/span>, with the right to object with each communication.<\/span><\/li>\n
              • Retention:<\/b> as long as you maintain your consent or until you object.<\/span><\/li>\n
              • Recipients:<\/b> email marketing provider, if used.<\/span><\/li>\n<\/ul>\n

                <\/h3>\n

                2.7.<\/span>Review and Testimonial Management<\/b><\/h4>\n
                  \n
                • Data:<\/b>display name\/alias, review content, date, and rating (e.g., stars). If the review comes from <\/span>third-party platforms<\/b> (Google, Facebook, or others), <\/span>metadata<\/b>associated with the embedded widget (IP address, device identifiers, cookies) may be processed by the corresponding platform.<\/span><\/li>\n
                • Purpose:<\/b> to display opinions about our products and services on the Site; <\/span>to moderate or remove<\/span> illegal, offensive, or rights-infringing content; <\/span>to handle removal requests<\/span>; to ensure <\/span>transparency<\/span> regarding the origin of reviews.<\/span><\/li>\n
                • Legal basis:<\/b>\n
                    \n
                  • Legitimate interest<\/b> (Art. 6.1.f GDPR) in informing potential customers through product\/service reviews and in protecting the community from abuse.<\/span><\/li>\n
                  • Consent<\/b> (Art. 6.1.a) when the user sends us their review directly through a form on the Site.<\/span><\/li>\n<\/ul>\n<\/li>\n
                  • Data Source:<\/b>Reviews may come from third parties<\/b>(Google\/Facebook or other platforms). In these cases, VANITAS ESPAI, S.L. does not verify the authenticity of the reviews nor guarantee that they were submitted by a real consumer; verification, where applicable, is the responsibility of the platform owner in accordance with their terms.<\/span> When reviews are collected through our own form, we may carry out checks (e.g., order number) and will indicate this.\n

                    Retention: as long as they are relevant for the purposes described or until the data subject requests their removal for legitimate reasons. Moderation logs will be retained for the applicable statutory limitation periods.<\/p>\n

                    Recipients: Hosting and platform providers of the Site; When third-party widgets are embedded, the owners of those platforms (e.g., Google\/Facebook) process data as independent controllers.<\/p>\n

                    International Transfers: If the widgets or platforms operate outside the EEA, international transfers may occur in accordance with their policies and safeguards (e.g., Standard Contractual Clauses). Consult the <\/span>Cookie Policy<\/b> and the privacy policies of each platform.<\/span><\/li>\n<\/ul>\n

                    <\/h3>\n

                    2.8.<\/span>Web Analytics and Cookies<\/b><\/h4>\n
                      \n
                    • Data:<\/b>online identifiers, IP address, browsing events, device\/OS, pages visited (data <\/span>pseudonymized\/anonymous<\/b>depending on settings).<\/span><\/li>\n
                    • Purpose:<\/b>to measure site usage, detect errors, and improve the user experience.<\/span><\/li>\n
                    • Legal basis:<\/b> Consent<\/b> to analytics\/marketing cookies (Art. 6.1.a) via the cookie banner\/manager.<\/span><\/li>\n
                    • Retention:<\/b> according to the expiration of each cookie or until consent is revoked.<\/span><\/li>\n
                    • More information:<\/b>see<\/span>Cookie Policy<\/b>.<\/span><\/li>\n<\/ul>\n

                      <\/h3>\n

                      2.9.<\/span>Security and Fraud Prevention<\/b><\/h4>\n
                        \n
                      • Data:<\/b>technical and access logs, security events, anti-fraud verification in payments.<\/span><\/li>\n
                      • Purpose:<\/b> To preserve the security of the Site and transactions; to prevent misuse or fraudulent activity.<\/span><\/li>\n
                      • Legal basis:<\/b> legitimate interest<\/b> (Art. 6.1.f GDPR).<\/span><\/li>\n
                      • Retention:<\/b> technical logs<\/span>up to 12 months<\/span> except for incidents that require additional retention.<\/span><\/li>\n<\/ul>\n

                         <\/p>\n

                        3) Recipients and Processors<\/span><\/h2>\n
                          \n
                        • Technology and Hosting:<\/b>Web hosting provider<\/span>web hosting<\/b>, maintenance and support (WordPress\/WooCommerce).<\/span><\/li>\n
                        • Payment:<\/b> Bank POS terminals<\/b> and <\/span>PayPal<\/span>process payments securely (they act as <\/span>independent controllers<\/span> of their own operations).<\/span><\/li>\n
                        • Logistics:<\/b>courier\/transport companies<\/span> for delivery and incident management.<\/span><\/li>\n
                        • Communications:<\/b>mail provider and, if used, email marketing service.<\/span><\/li>\n
                        • Other:<\/b>public administration and authorities where there is a legal obligation.<\/span><\/li>\n<\/ul>\n

                          4) International Transfers
                          \nIf any provider offers services from outside the EEA (e.g., certain features of PayPal or messaging\/analytics platforms), appropriate safeguards will apply (e.g., the European Commission’s Standard Contractual Clauses and additional measures where appropriate). You can consult the privacy policies of each provider.<\/p>\n

                          5) Rights of Individuals<\/span><\/h2>\n

                          You can exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability<\/span>by sending an email to info@vanitasespai.com<\/span> or by mail to the address of the Data Controller, indicating the subject \u201cData Protection\u201d and identifying yourself. If you do not agree with the processing of your data, you may file a complaint with the Spanish Data Protection Agency (AEPD).<\/p>\n

                          6) Source of the data
                          \nThe data comes from the data subject (forms, online purchases, communications) and from the Site’s automated systems (cookies, logs). They are not obtained from public sources.<\/p>\n

                          7) Minors<\/span><\/h2>\n

                          Our services are intended for <\/span>users over 18 years of age<\/b>. If we detect data from minors without authorization, it will be deleted.<\/span><\/p>\n

                          8) Security Measures<\/span><\/h2>\n

                          We apply appropriate <\/span>technical and organizational<\/span> measures (access control, encryption in transit, backups, minimization and pseudonymization where appropriate). Payment gateways operate in secure environments; we do not store full card details.
                          \n9) Changes to this Policy
                          \nWe may modify this Policy to reflect regulatory or operational changes. The current version will be the one published with its update date.<\/p>\n","protected":false},"excerpt":{"rendered":"

                          Updated: October 30, 2025 Scope:This Policy applies tohttps:\/\/vanitasespai.es\/andhttps:\/\/shop.vanitasespai.es\/(online store). 1) Data Controller Responsible: VANITAS ESPAI, S.L. (CIF B66851791) Address: C\/ Par\u00eds, 204 \u2013 08008 Barcelona (Spain) Contact email (privacy): info@vanitasespai.com Telephone: +34 933 682 555 2) Treatments 2.1.Appointment and Booking Request Management(“Booking” form at vanitasespai.es)<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-default.php","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-19771","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nVanitas Espai - Privacy Policy<\/title>\n<meta name=\"description\" content=\"Estas condiciones generales regulan el uso del servicio del Web Site http:\/\/www.vanitasespai.com disponible de forma gratuita para los usuarios de Internet.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vanitasespai.es\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vanitas Espai - 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